Terms and Conditions

Terms & Conditions for Prospectify

Effective Date: 7 February 2025

These Terms and Conditions govern your use of our website: weprospectify.com, and all services. By accessing or using our services, you agree to comply with these terms.

1. Definitions

  • "Prospectify" refers to Prospectify Limited, an Irish company providing B2B lead generation, outreach services, email marketing, and digital marketing services.

  • "Client" / "You" refers to any individual, business, or entity using our services.

  • "Services" refers to all lead generation, sales outreach, email marketing, digital marketing, and consulting services provided by Prospectify.

  • "Agreement" refers to these Terms and Conditions.

  • Deliverables” refers to booked meetings, prospect lists, outreach campaigns reports, and other results provided as part of the Services 

2. Services

2.1 Service Scope

Prospectify specializes in B2B lead generation and outreach via a multi-channel approach. We provide:

  • Cold email and LinkedIn outreach

  • Appointment setting with qualified leads

  • Google Ads and SEA (Search Engine Advertising) services

  • Ongoing campaign optimization and reporting

  • Cold acquisition by phone / Cold Calling

2.2 Service Exclusions

Prospectify is responsible for outreach and appointment setting but does not guarantee:

  • Deal closures, revenue generation, or conversion rates beyond scheduled meetings.

  • Positive responses from prospects.

  • Performance beyond the agreed outreach scope.

  • Results impacted by factors outside our control, such as changes in LinkedIn algorithms, email deliverability issues due to spam filters, or client-side follow-up execution.

2.3 Client Responsibilities

Clients agree to:

  • Provide accurate input for the Ideal Customer Profile (ICP).

  • Supply necessary branding, content, and messaging preferences.

  • Provide timely feedback on campaign performance.

  • Attend scheduled meetings—no-shows or rescheduling requests are the client’s responsibility and do not count toward any refund policy.

  • Adhere to GDPR and other relevant data protection laws.

  • Not misuse the services for spam, fraud, or illegal activities.

2.4 Data Ownership & Confidentiality

  • Prospectify retains ownership of all prospect data and outreach insights gathered during campaigns.

  • Any appointments booked and client-specific data remain confidential and will not be shared with third parties.

  • Prospectify is not responsible for the accuracy, completeness, or legality of client-provided data used during campaigns.

  • Upon contract termination, Prospectify will retain campaign data for 180 days to allow for reporting and analysis. After this period, all client-specific data will be permanently deleted, except where retention is required by law or agreed otherwise.

3. Payment Terms & Refund Policy

3.1 Fees & Payment Terms

  • Pricing is based on our Bronze, Silver, and Gold packages (see Pricing Page for details).

  • Payments must be made upfront unless otherwise agreed in writing.

  • If payment is overdue by 14 days, Prospectify may suspend outreach efforts until payment is received, without waiving further payments.

  • A 0.5% daily interest applies to overdue invoices after 30 days.

  • Payments should only be paid in Euro’s. 

  • Payments will be only accepted by bank transfer. 

3.2 Refund Policy & Meeting Fulfillment Guarantee

  • The refund mentioned in the "Deliverables and Pricing" section is subject to Prospectify:

    • Maintaining the outreach strategy agreed upon during the workshop.

    • Following Prospectify’s recommendations on outreach communication style.

  • If the number of meetings are not fully delivered within the agreed period, Prospectify has an additional 45 days with the Launch and Bronze package, and 60 days for the Silver and Gold Package to reach the target. Any custom package will include a 60 day extension period if required. 

  • If meetings are still missing, a refund of the agreed price per meeting per missing meeting will be issued within 7 days after this extension period, with a maximum refund for:

    • 0 meetings for the Launch package

    • 20 meetings for the Bronze package

    • 25 meetings for the Silver package

    • 40 meetings for the Gold package

4. Data Protection & Compliance

  • Prospectify complies with GDPR and Irish data protection laws.

  • Clients must ensure that data shared with Prospectify is lawfully obtained.

  • We do not sell, misuse, or share personal data outside the agreed services.

  • Data Processing Agreements (DPA): Prospectify enters into Data Processing Agreements (DPA) with clients to define roles, responsibilities, and compliance measures under GDPR. These agreements ensure the lawful processing, security, and confidentiality of shared data.

  • Use of Subprocessors: Prospectify may engage trusted subprocessors (e.g., CRM platforms, email providers, automation tools) to support service delivery. All subprocessors are carefully vetted for GDPR compliance and operate within strict data protection frameworks. A list of subprocessors is available upon request.

  • For further details, see our Privacy Policy.

5. Service Modifications and Availability

  • Service Changes: Prospectify reserves the right to modify or discontinue any aspect of the Services at any time, including the availability of any feature, database, or content, without prior notice.

  • Service Availability: While we strive to ensure the Services are available 24/7, we do not guarantee uninterrupted access. Scheduled maintenance or unforeseen circumstances may result in temporary downtime.

  • Any changes will be communicated by email, or shared through established channels.

6. Service Termination

6.1 Termination by Client

  • The service agreement automatically terminates at the end of the agreed number of meetings, unless the client expresses interest in continuing our partnership.

  • Fees for ongoing campaigns will not be refunded unless covered under the Meeting Fulfillment Guarantee.

6.2 Termination by Prospectify

We reserve the right to terminate services if:

  • The client violates these Terms or any applicable laws.

  • The client is unresponsive for a prolonged period (20 days or more).

  • The campaign is deemed harmful, unethical, or non-compliant with GDPR.

7. Indemnification

Clients agree to indemnify and hold harmless Prospectify, its affiliates, and their respective officers, agents, and employees from any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with:

  • The Client's use of the Services.

  • Any violation of these Terms by the Client.

  • Any infringement by the Client of any intellectual property or other rights of any person or entity.

  • Any penalties, fines, or legal actions resulting from the Client’s use of inaccurate or unlawfully obtained data.

  • Any non-compliance with email marketing regulations, GDPR, or other legal requirements by the Client.

8. Limitation of Liability

  • Prospectify is not liable for any loss of revenue, business disruption, or reputational damage resulting from our services.

  • We do not guarantee sales outcomes, only the delivery of qualified meetings as per our agreed outreach strategy.

  • We are not responsible for third-party platforms (LinkedIn, email providers, CRM systems, etc.).

  • Our total liability is limited to the amount paid by the client for services.

9. Third-Party Links and Services

  • Third-Party Links: The Prospectify website and Services may contain links to third-party websites or services that are not owned or controlled by Prospectify. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

  • Third-Party Services: Any dealings with third parties, including advertisers, included within or accessible via the Services are solely between the Client and the third party. Prospectify shall not be responsible or liable for any part of such dealings or promotions.

10. Warranties and Disclaimers

  • No Warranty: Prospectify provides the Services on an "as is" and "as available" basis. To the fullest extent permitted by law, Prospectify disclaims all warranties, express or implied.

  • No Guarantee of Results: While Prospectify endeavors to enhance the Client's business prospects, we do not guarantee specific outcomes, including increased sales or business opportunities.

11. Dispute Resolution & Governing Law

  • Good-Faith Negotiation: Any disputes shall first be resolved through good-faith negotiations within 30 days.

  • Arbitration: If no resolution is reached, disputes shall be settled through arbitration in Dublin, Ireland.

  • Governing Law: These Terms are governed by the laws of Ireland.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. In the event of any conflict or ambiguity in these Terms, Prospectify reserves the right to determine the reasonable interpretation, provided that such interpretation is fair, made in good faith, and compliant with applicable law.

13. Entire Agreement

These Terms constitute the entire agreement between the Client and Prospectify regarding the use of the Services and supersede all prior agreements.

14. Contact Information

For questions, contact us at:
📩 Email: support@weprospectify.com

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