Effective Date:
January 1, 2026
These Terms and Conditions govern your use of our website:
weprospectify.com
, and all services. By accessing or using our website and/or Services, you agree to comply with these Terms.
1. Definitions
-
"Prospectify"
refers to
Prospectify Sales Solutions, SL
, a Spanish company providing B2B lead generation, outreach services, email marketing, and digital marketing services.
-
"Client" / "You"
refers to any individual, business, or entity using our Services.
-
"Services"
refers to all lead generation, sales outreach, email marketing, digital marketing, appointment setting, consulting services, and related deliverables provided by Prospectify.
-
"Agreement"
refers to these Terms and Conditions.
-
"Deliverables"
refers to booked meetings, prospect lists, campaign reports, and other outputs provided as part of the Services.
2. Services
2.1 Service Scope
Prospectify specializes in B2B lead generation and outreach via a multi-channel approach. We may provide:
Cold email and LinkedIn outreach
Appointment setting with qualified leads
Google Ads and SEA (Search Engine Advertising) services
Ongoing campaign optimization and reporting
Cold acquisition by phone / cold calling
2.2 Service Exclusions
Prospectify is responsible for outreach and appointment setting but does not guarantee:
Deal closures, revenue generation, or conversion rates beyond scheduled meetings.
Positive responses from prospects.
Performance beyond the agreed outreach scope.
Results impacted by factors outside our control, such as changes in third-party platform algorithms, email deliverability filtering, domain reputation, or client-side follow-up execution.
2.3 Client Responsibilities
Clients agree to:
Provide accurate input for the Ideal Customer Profile (ICP) and qualification criteria.
Supply necessary branding, content, and messaging preferences and approve campaign copy where required.
Provide timely feedback on campaign performance and qualification.
Attend scheduled meetings; no-shows or rescheduling requests are the Client’s responsibility and do not count toward any refund policy.
Adhere to GDPR and other relevant data protection and marketing laws applicable to the Client’s activities.
Not misuse the Services for spam, fraud, unlawful activity, or to target prohibited categories.
2.4 Prospect Allocation, Usage Rights & Confidentiality
-
Prospectify identifies and contacts prospects for the purpose of executing agreed outreach campaigns. During an active campaign, Prospectify grants the Client the right to engage with prospects once a meeting has been successfully scheduled in the Client’s calendar.
-
Until such scheduling occurs, Prospectify retains the right to manage prospect allocation within its internal systems. Prospectify does not sell personal data and processes prospect data strictly in accordance with applicable data protection laws. Nothing in this Agreement limits the rights of data subjects under GDPR.
-
Any appointments booked and client-specific information generated in the campaign (including messaging, positioning, reporting, and results) remain confidential and will not be shared with third parties, except where required to deliver the Services or by law.
-
Prospectify is not responsible for the accuracy, completeness, or legality of client-provided data used during campaigns.
-
Upon contract termination, Prospectify will retain campaign data for 180 days to allow reporting and analysis. After this period, client-specific data will be deleted or anonymized, except where retention is required by law or agreed otherwise.
3. Payment Terms & Refund Policy
3.1 Fees & Payment Terms
Pricing is based on our Launch, Bronze, Silver, Gold, and Red packages (see the Pricing Page for details) and/or any custom proposal agreed in writing.
Payments must be made upfront unless otherwise agreed in writing.
If payment is overdue by 14 days, Prospectify may suspend outreach efforts until payment is received, without waiving the right to receive further payments.
Statutory commercial interest and reasonable collection costs may apply to overdue invoices in accordance with applicable Spanish law.
Payments must be made in Euros.
Payments will be accepted by bank transfer unless otherwise agreed in writing.
3.2 Refund Policy & Meeting Fulfillment Guarantee
-
Any refund referenced in the “Deliverables and Pricing” or proposal documentation is subject to the following conditions:
-
The Client maintains the outreach strategy agreed upon during the workshop / onboarding and does not materially alter the agreed ICP, positioning, or qualification without alignment.
-
The Client follows Prospectify’s reasonable recommendations on outreach communication style, setup (domains/inboxes where applicable), and the operational process needed to deliver meetings.
-
The Client provides timely approvals and feedback required to run the campaign (e.g., ICP confirmation, messaging approval, availability, and meeting acceptance).
-
If the number of meetings is not fully delivered within the agreed period, Prospectify has an additional period to reach the target:
Launch and Bronze packages: additional 45 days.
Silver and Gold packages: additional 60 days.
Any custom package will include a 60-day extension period if required, unless agreed otherwise in writing.
-
If meetings are still missing after the extension period, a refund of the agreed price per meeting per missing meeting will be issued within 7 days after the extension period, subject to the maximum refund caps below:
0 meetings for the Launch package
20 meetings for the Bronze package
25 meetings for the Silver package
40 meetings for the Gold package
-
For avoidance of doubt: no refunds apply for Client no-shows, Client-requested reschedules, or cancellations by the Client.
4. Data Protection & Compliance
-
Prospectify complies with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws, including the LOPDGDD.
-
Clients must ensure that any data shared with Prospectify is lawfully obtained and may be processed for the intended purpose.
-
Controller and Processor Roles: Depending on the specific service, Prospectify may act as an independent data controller or as a data processor on behalf of the Client. Where Prospectify acts as a processor, processing is governed by a separate Data Processing Agreement (DPA). Where Prospectify acts as an independent controller, Prospectify determines the means and purposes of processing in accordance with GDPR.
-
Data Processing Agreements (DPA): Prospectify may enter into DPAs with clients to define roles, responsibilities, and security measures under GDPR.
-
Use of Subprocessors: Prospectify may engage trusted subprocessors (e.g., CRM platforms, email providers, automation tools) to support service delivery. All subprocessors are vetted for GDPR compliance. A list of subprocessors is available upon request.
-
For further details, see our Privacy Policy and Cookie Policy. For website tracking that requires consent, your preferences can be managed via the cookie consent banner and settings.
5. Service Modifications and Availability
-
Service Changes:
Prospectify reserves the right to modify or discontinue any aspect of the Services at any time, including the availability of any feature, database, or content, without prior notice, provided such changes do not materially reduce paid Deliverables already agreed.
-
Service Availability:
While we strive to ensure the Services are available, we do not guarantee uninterrupted access. Scheduled maintenance or unforeseen circumstances may result in temporary downtime.
-
Any changes will be communicated by email or shared through established channels where relevant.
6. Service Termination
6.1 Termination by Client
The service agreement terminates at the end of the agreed number of meetings and/or the agreed campaign term, unless the Client and Prospectify agree to continue in writing.
Fees for ongoing campaigns will not be refunded unless covered under the Meeting Fulfillment Guarantee in Section 3.2.
6.2 Termination by Prospectify
Prospectify may terminate or suspend Services if:
The Client violates these Terms or any applicable laws.
The Client is unresponsive for a prolonged period (20 days or more), which prevents delivery.
The campaign is deemed harmful, unethical, or non-compliant with GDPR or other applicable rules.
7. Indemnification
Clients agree to indemnify and hold harmless Prospectify, its affiliates, and their respective officers, agents, and employees from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or connected with:
The Client's use of the Services.
Any violation of these Terms by the Client.
Any infringement by the Client of intellectual property or other rights of any person or entity.
Any penalties, fines, or legal actions resulting from the Client’s use of inaccurate or unlawfully obtained data.
Any non-compliance with email marketing regulations, GDPR, or other legal requirements by the Client.
8. Limitation of Liability
Prospectify is not liable for any loss of revenue, business disruption, or reputational damage resulting from the Services.
We do not guarantee sales outcomes, only delivery of agreed Deliverables (e.g., meetings) subject to Section 3.2.
We are not responsible for third-party platforms or services (e.g., LinkedIn, email providers, CRM systems, hosting providers) and their changes, outages, or policies.
Our total liability is limited to the amount paid by the Client for the Services giving rise to the claim. This limitation does not apply in cases of fraud, willful misconduct, or mandatory liability under applicable law.
9. Third-Party Links and Services
Third-Party Links: Our website and Services may contain links to third-party websites or services that are not owned or controlled by Prospectify. We assume no responsibility for the content, privacy policies, or practices of any third party.
Third-Party Services: Any dealings with third parties included within or accessible via the Services are solely between the Client and the third party. Prospectify is not responsible or liable for such dealings.
10. Warranties and Disclaimers
No Warranty: Prospectify provides the Services on an "as is" and "as available" basis. To the fullest extent permitted by law, Prospectify disclaims all warranties, express or implied.
No Guarantee of Results: While Prospectify endeavors to enhance the Client's business opportunities, we do not guarantee specific outcomes beyond the agreed Deliverables.
11. Dispute Resolution & Governing Law
Good-Faith Negotiation: Any dispute shall first be addressed through good-faith negotiations within 30 days.
Arbitration: If no resolution is reached, disputes shall be settled through arbitration in Valencia, Spain, unless mandatory law requires otherwise.
Governing Law: These Terms are governed by the laws of Spain.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. In the event of any conflict or ambiguity, Prospectify will apply a reasonable interpretation made in good faith and compliant with applicable law.
13. Entire Agreement
These Terms constitute the
entire agreement
between the Client and Prospectify regarding the use of the Services and supersede all prior agreements, unless a specific written contract/proposal/DPA states otherwise.
14. Contact Information
For questions, contact us at:
📩 Email:
support@weprospectify.com
Effective Date: January 1, 2026
These Terms and Conditions govern your use of our website: weprospectify.com , and all services. By accessing or using our website and/or Services, you agree to comply with these Terms.
1. Definitions
-
"Prospectify" refers to Prospectify Sales Solutions, SL , a Spanish company providing B2B lead generation, outreach services, email marketing, and digital marketing services.
-
"Client" / "You" refers to any individual, business, or entity using our Services.
-
"Services" refers to all lead generation, sales outreach, email marketing, digital marketing, appointment setting, consulting services, and related deliverables provided by Prospectify.
-
"Agreement" refers to these Terms and Conditions.
-
"Deliverables" refers to booked meetings, prospect lists, campaign reports, and other outputs provided as part of the Services.
2. Services
2.1 Service Scope
Prospectify specializes in B2B lead generation and outreach via a multi-channel approach. We may provide:
Cold email and LinkedIn outreach
Appointment setting with qualified leads
Google Ads and SEA (Search Engine Advertising) services
Ongoing campaign optimization and reporting
Cold acquisition by phone / cold calling
2.2 Service Exclusions
Prospectify is responsible for outreach and appointment setting but does not guarantee:
Deal closures, revenue generation, or conversion rates beyond scheduled meetings.
Positive responses from prospects.
Performance beyond the agreed outreach scope.
Results impacted by factors outside our control, such as changes in third-party platform algorithms, email deliverability filtering, domain reputation, or client-side follow-up execution.
2.3 Client Responsibilities
Clients agree to:
Provide accurate input for the Ideal Customer Profile (ICP) and qualification criteria.
Supply necessary branding, content, and messaging preferences and approve campaign copy where required.
Provide timely feedback on campaign performance and qualification.
Attend scheduled meetings; no-shows or rescheduling requests are the Client’s responsibility and do not count toward any refund policy.
Adhere to GDPR and other relevant data protection and marketing laws applicable to the Client’s activities.
Not misuse the Services for spam, fraud, unlawful activity, or to target prohibited categories.
2.4 Prospect Allocation, Usage Rights & Confidentiality
-
Prospectify identifies and contacts prospects for the purpose of executing agreed outreach campaigns. During an active campaign, Prospectify grants the Client the right to engage with prospects once a meeting has been successfully scheduled in the Client’s calendar.
-
Until such scheduling occurs, Prospectify retains the right to manage prospect allocation within its internal systems. Prospectify does not sell personal data and processes prospect data strictly in accordance with applicable data protection laws. Nothing in this Agreement limits the rights of data subjects under GDPR.
-
Any appointments booked and client-specific information generated in the campaign (including messaging, positioning, reporting, and results) remain confidential and will not be shared with third parties, except where required to deliver the Services or by law.
-
Prospectify is not responsible for the accuracy, completeness, or legality of client-provided data used during campaigns.
-
Upon contract termination, Prospectify will retain campaign data for 180 days to allow reporting and analysis. After this period, client-specific data will be deleted or anonymized, except where retention is required by law or agreed otherwise.
3. Payment Terms & Refund Policy
3.1 Fees & Payment Terms
Pricing is based on our Launch, Bronze, Silver, Gold, and Red packages (see the Pricing Page for details) and/or any custom proposal agreed in writing.
Payments must be made upfront unless otherwise agreed in writing.
If payment is overdue by 14 days, Prospectify may suspend outreach efforts until payment is received, without waiving the right to receive further payments.
Statutory commercial interest and reasonable collection costs may apply to overdue invoices in accordance with applicable Spanish law.
Payments must be made in Euros.
Payments will be accepted by bank transfer unless otherwise agreed in writing.
3.2 Refund Policy & Meeting Fulfillment Guarantee
-
Any refund referenced in the “Deliverables and Pricing” or proposal documentation is subject to the following conditions:
-
The Client maintains the outreach strategy agreed upon during the workshop / onboarding and does not materially alter the agreed ICP, positioning, or qualification without alignment.
-
The Client follows Prospectify’s reasonable recommendations on outreach communication style, setup (domains/inboxes where applicable), and the operational process needed to deliver meetings.
-
The Client provides timely approvals and feedback required to run the campaign (e.g., ICP confirmation, messaging approval, availability, and meeting acceptance).
-
If the number of meetings is not fully delivered within the agreed period, Prospectify has an additional period to reach the target:
Launch and Bronze packages: additional 45 days.
Silver and Gold packages: additional 60 days.
Any custom package will include a 60-day extension period if required, unless agreed otherwise in writing.
-
If meetings are still missing after the extension period, a refund of the agreed price per meeting per missing meeting will be issued within 7 days after the extension period, subject to the maximum refund caps below:
0 meetings for the Launch package
20 meetings for the Bronze package
25 meetings for the Silver package
40 meetings for the Gold package
-
For avoidance of doubt: no refunds apply for Client no-shows, Client-requested reschedules, or cancellations by the Client.
4. Data Protection & Compliance
-
Prospectify complies with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws, including the LOPDGDD.
-
Clients must ensure that any data shared with Prospectify is lawfully obtained and may be processed for the intended purpose.
-
Controller and Processor Roles: Depending on the specific service, Prospectify may act as an independent data controller or as a data processor on behalf of the Client. Where Prospectify acts as a processor, processing is governed by a separate Data Processing Agreement (DPA). Where Prospectify acts as an independent controller, Prospectify determines the means and purposes of processing in accordance with GDPR.
-
Data Processing Agreements (DPA): Prospectify may enter into DPAs with clients to define roles, responsibilities, and security measures under GDPR.
-
Use of Subprocessors: Prospectify may engage trusted subprocessors (e.g., CRM platforms, email providers, automation tools) to support service delivery. All subprocessors are vetted for GDPR compliance. A list of subprocessors is available upon request.
-
For further details, see our Privacy Policy and Cookie Policy. For website tracking that requires consent, your preferences can be managed via the cookie consent banner and settings.
5. Service Modifications and Availability
-
Service Changes: Prospectify reserves the right to modify or discontinue any aspect of the Services at any time, including the availability of any feature, database, or content, without prior notice, provided such changes do not materially reduce paid Deliverables already agreed.
-
Service Availability: While we strive to ensure the Services are available, we do not guarantee uninterrupted access. Scheduled maintenance or unforeseen circumstances may result in temporary downtime.
-
Any changes will be communicated by email or shared through established channels where relevant.
6. Service Termination
6.1 Termination by Client
The service agreement terminates at the end of the agreed number of meetings and/or the agreed campaign term, unless the Client and Prospectify agree to continue in writing.
Fees for ongoing campaigns will not be refunded unless covered under the Meeting Fulfillment Guarantee in Section 3.2.
6.2 Termination by Prospectify
Prospectify may terminate or suspend Services if:
The Client violates these Terms or any applicable laws.
The Client is unresponsive for a prolonged period (20 days or more), which prevents delivery.
The campaign is deemed harmful, unethical, or non-compliant with GDPR or other applicable rules.
7. Indemnification
Clients agree to indemnify and hold harmless Prospectify, its affiliates, and their respective officers, agents, and employees from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or connected with:
The Client's use of the Services.
Any violation of these Terms by the Client.
Any infringement by the Client of intellectual property or other rights of any person or entity.
Any penalties, fines, or legal actions resulting from the Client’s use of inaccurate or unlawfully obtained data.
Any non-compliance with email marketing regulations, GDPR, or other legal requirements by the Client.
8. Limitation of Liability
Prospectify is not liable for any loss of revenue, business disruption, or reputational damage resulting from the Services.
We do not guarantee sales outcomes, only delivery of agreed Deliverables (e.g., meetings) subject to Section 3.2.
We are not responsible for third-party platforms or services (e.g., LinkedIn, email providers, CRM systems, hosting providers) and their changes, outages, or policies.
Our total liability is limited to the amount paid by the Client for the Services giving rise to the claim. This limitation does not apply in cases of fraud, willful misconduct, or mandatory liability under applicable law.
9. Third-Party Links and Services
Third-Party Links: Our website and Services may contain links to third-party websites or services that are not owned or controlled by Prospectify. We assume no responsibility for the content, privacy policies, or practices of any third party.
Third-Party Services: Any dealings with third parties included within or accessible via the Services are solely between the Client and the third party. Prospectify is not responsible or liable for such dealings.
10. Warranties and Disclaimers
No Warranty: Prospectify provides the Services on an "as is" and "as available" basis. To the fullest extent permitted by law, Prospectify disclaims all warranties, express or implied.
No Guarantee of Results: While Prospectify endeavors to enhance the Client's business opportunities, we do not guarantee specific outcomes beyond the agreed Deliverables.
11. Dispute Resolution & Governing Law
Good-Faith Negotiation: Any dispute shall first be addressed through good-faith negotiations within 30 days.
Arbitration: If no resolution is reached, disputes shall be settled through arbitration in Valencia, Spain, unless mandatory law requires otherwise.
Governing Law: These Terms are governed by the laws of Spain.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. In the event of any conflict or ambiguity, Prospectify will apply a reasonable interpretation made in good faith and compliant with applicable law.
13. Entire Agreement
These Terms constitute the entire agreement between the Client and Prospectify regarding the use of the Services and supersede all prior agreements, unless a specific written contract/proposal/DPA states otherwise.
14. Contact Information
For questions, contact us at:
📩 Email:
support@weprospectify.com